Guru303 values your privacy. This Privacy Policy clearly explains how we collect, store, use, and protect the personal data of our members in Malaysia, in accordance with the Personal Data Protection Act 2010 (PDPA).
Six core principles that govern how guru303 handles the personal data of every member in Malaysia.
All personal data and financial information transmitted to and from the guru303 platform is protected by 256-bit SSL encryption – the same security standard used by Malaysian banking institutions.
Guru303 has never sold, rented, or disclosed members' personal data to third parties for marketing purposes, and will never do so without the member's explicit consent.
All of guru303's data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA, Act 709) and the data protection principles set out therein.
Access to guru303 members' personal data is restricted to staff who require it to carry out their duties. All access is logged and continuously monitored.
Guru303 members may access, correct, or request deletion of their personal data at any time by contacting our support team via email or live chat.
You have full control over your marketing communication preferences from guru303. You may unsubscribe from promotional emails at any time via the unsubscribe link included in every email.
This Privacy Policy applies to all users and members of the guru303 platform. By registering for or using guru303's services, you confirm that you have read and understood this Privacy Policy and agree to the way we handle your personal data.
Guru303 is fully committed to protecting the privacy of our members. This Privacy Policy clearly and transparently explains how guru303 collects, stores, processes, and safeguards your personal data when you use our online betting platform in Malaysia.
This document has been prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA, Act 709), which governs how organisations in Malaysia handle individuals' personal data. We regard your trust as a commitment we cannot compromise – and protecting your privacy is an integral part of that commitment.
If you have any questions regarding guru303's Privacy Policy, you may contact us at any time through the channels listed at the end of this document.
Guru303 collects the following categories of personal data from our members:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | Mandatory |
| Contact Information | Phone number, email address | Mandatory |
| Financial Information | Bank account number, e-wallet name | Required for transactions |
| Usage Data | Activity logs, betting records, login history | Automatic |
| Technical Data | IP address, device type, web browser | Automatic |
| Communication Data | Support chat records, emails with guru303 | Where applicable |
Guru303 does not collect sensitive personal data such as medical information, religious beliefs, or political affiliations unless required by law.
Your personal data is collected by guru303 through the following means:
Guru303 uses collected personal data solely for the following legitimate purposes:
Purpose Limitation Principle: guru303 will not use your personal data for any purpose other than those stated above without first obtaining your renewed consent.
Guru303 does not sell or disclose members' personal data to third parties for their own marketing purposes. However, personal data may be shared in the following limited circumstances:
All third parties who receive data from guru303 are required to uphold equivalent data protection standards and are not permitted to use such data for any purpose other than what has been agreed upon.
Guru303 implements comprehensive technical and organisational security measures to protect members' personal data against unauthorised access, disclosure, alteration, or destruction:
In the Event of a Data Breach: In the event of any security incident affecting members' personal data, guru303 will notify the affected members within 72 hours and take immediate action to contain the incident.
The guru303 platform uses cookies and similar tracking technologies to enhance the user experience. Below are the types of cookies used:
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the guru303 platform. Continued use of the guru303 platform after a cookie notice is displayed will be considered as consent to the use of cookies.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights over your personal data held by guru303:
To exercise any of the rights above, please contact the guru303 privacy team by email at privacy@guru303.my. We will process your request within 21 business days in accordance with PDPA requirements.
Guru303 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law:
Once the retention period has ended, your personal data will be securely deleted or anonymised using methods that ensure the data cannot be recovered.
Guru303 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors.
Members will be notified of any material changes to this Privacy Policy via email or a prominent notice on the guru303 platform at least 14 days before the changes take effect. The effective date of the latest version is always displayed at the top of this document.
You are encouraged to review guru303's Privacy Policy periodically. Continued use of the guru303 platform after any changes are published will be considered acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding how guru303 handles your personal data, please contact our Data Protection Officer (DPO):
Our team is committed to handling every privacy-related enquiry seriously and professionally within 2 business days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
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